Questions
Frequently asked questions
The things guests ask us most, answered here.
Anything else, get in touch.
Booking & Payment
How do I pay for my booking?
You can pay by card, bank transfer or USSD through Paystack (when enabled), or by bank transfer directly to our account, confirmed once the transfer clears. You choose the method during checkout.
Do I have to pay the full amount up front?
No. Most rates let you pay a deposit now and the rest on arrival — the exact percentage is shown before you confirm your booking.
Can I cancel or change my booking?
It depends on the rate you booked. Free-cancellation rates can be cancelled at no cost up to the window shown at checkout; after that, the terms of your rate apply. Use your confirmation number on our Find my reservation page to manage a booking.
Is my payment information secure?
Yes. Card payments are processed directly by Paystack, a PCI-DSS compliant payment processor — we never see or store your full card details.
Your Stay
What time is check-in and check-out?
Rooms are ready from 14:00, and we ask guests to check out by 12:00. Arriving earlier is fine — we will look after your bags until the room is ready, and late check-out can often be arranged, subject to availability.
Is breakfast included?
It depends on the rate plan you choose — bed and breakfast, half board and full board options are shown at checkout alongside room-only rates.
Do you have WiFi?
Yes, complimentary high-speed WiFi is available throughout the resort, including every room, the restaurant, the pool deck and the meeting space.
Are pets allowed?
We are not able to accommodate pets at the moment, with the exception of registered service animals. Contact us before booking if you have any questions.
Is parking available?
Yes, complimentary parking is available for all guests for the duration of their stay.
Getting Here
How far is the resort from the airport?
We are around 45 minutes from Murtala Muhammed International Airport by car, traffic depending. Let us know your arrival time and we can arrange a transfer.
Do you offer airport transfers?
Yes. Mention it when you book, or contact us any time before arrival, and we will arrange a car to meet you.